Uber Eats Reviews

Based on 23 customer reviews and online research, ubereats.com has a consumer rating of 4.3 out of 5 stars, indicating most customers are very satisfied with Uber Eats.

4.3 / 5.0

23 Reviews

5 Stars(13)

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4 Stars(6)

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3 Stars(1)

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2 Stars(3)

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1 Star(0)

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How would you rate Uber Eats?

All Customer Reviews (23)

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Eliza Perez
Posted on 04/25/2021
Long story short order for mc Donald's…

Long story short order for mc Donald's half the food missing £40 order, contact McDonald's they said deal with eubereats, eubereats say speak to mc Donald's complete laughing stock, hope after coronavirus they go under fingers crossed

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Guest
Posted on 04/10/2021
Matin

Matin - driver from Chingford Uber.Thank you so much for delivering my breakfast today. I know your job can’t be easy, delivering food to others. However in so many ways it’s not just food, you gave me extra time today to enjoy my Saturday after a long week. The job you have is as important as any other you could have! Thanks again Matin.

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Marie Larson
Posted on 03/29/2021
Impressed. Problems resolved fast!

I used UberEats for the first time today to order subway. My order was missing 3 cookies but I contacted them straight away and they refunded it immediately. The rest of my order was perfect. Would definitely order again. I have worked in a restaurant who deals with JustEat and Deliveroo so I know how things work from the other side and I was very impressed with the service from UberEats.

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Vicki Walker
Posted on 03/28/2021
Brilliant service I thought

Brilliant service I thought. Downloaded app . Easy to order order came within 15 mins totally satisfied will be using again

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Suzanne Wagner
Posted on 03/23/2021
Delivery is okay, it's communication that needs a HUGE improvement.

I order from a particular restaurant that only provides delivery through Uber eats. The restaurant is fine, it's Uber eats that sucks. Biggest gripe is customer service. Uber eats is another one of these companies that makes it virtually impossible to contact a real human being. I had a problem with their web interface randomly switching the language on their website. I tried to contact them to see if we could solve the problem. Not a chance. No contact email, no phone number, no nothing.
Customer service is a big thing for me. If your company is not willing to provide me with some sort of contact method, then you don't need and won't get my money. PERIOD!

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Ray Beck
Posted on 02/05/2021
Ive been using uber eats for 6 months…

Ive been using uber eats for 6 months or so and never have a problem getting reimbursed if something is missing or wrong. I also always receive a response when i file a complaint. I will pick uber eats over door dash anyday. Uber eats isnt responsible for the restaurant not packaging right but it seems uber eats gets packaged better then door dash and the packages are always sealed. And uber eats isnt responsible for missed/wrong items but they always take care of it and contact the restaurant. I can even change my tip if i feel the driver spilledMy stuff or it got here cold. I love uber eats!

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Abby Mitchelle
Posted on 02/02/2021
Always had amazing experiences

Always had amazing experiences! They always give refunds & fast delivery!

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David Peterson
Posted on 01/30/2021
Rude and Nasty atop poor service

Don't bother to complain, they will simply hang up further frustrating the experience of awful service.
DoorDash is friendly and efficient and gets the order down to the most minute detail.

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Linda Cooper
Posted on 01/22/2021
Fast delivery

Annoyed I couldn't order from my closest McDonald's. I can only assume it's because i live so close they're not allowed to charge delivery fee so forced me to order further. With that being said, the driver was very friendly and the food arrived earlier than expected.

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Elijah Welch
Posted on 12/26/2020
95% of bad reviews..

95% of bad reviews... You guys are just amazing...Ok ubereats isn't perfect but most of the time the service is pretty good !Never had a problem with them (ok maybe just once) so far and I'll keep using it.

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Jennifer Cruz
Posted on 12/17/2020
thank you Sathyan for the quick…

thank you Sathyan for the quick resolution to my issue

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Guest
Posted on 11/15/2020
Fresh hot tasty food

Was first time ordering woukd definitely order again tasy pizza and kebab lovley garlic dip best pizza place I have been to and have used a few

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Uber Eats Questions & Answers

Jesse

Posted on 06/03/2021

1

Yes!

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